Terms & Conditions for Massage Elite Wellness

Effective Date: January 1, 2025

Welcome to Massage Elite Wellness (“we,” “us,” or “our”). By accessing or using our website, booking our services, or engaging with our programs, you agree to the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

If you do not agree with these Terms, you should not use our website or book our services.

1. Services Overview

Massage Elite Wellness provides corporate and mobile wellness experiences including on-site chair massage, fitness classes, mindfulness sessions, cooking demos, wellness workshops, mobile spa services, and virtual wellness offerings.

All services are subject to availability, scheduling, and location requirements. We reserve the right to modify or discontinue any service at any time.

2. Bookings & Payments

  • All bookings must be confirmed through our scheduling team or website form.

  • Payment is required prior to or upon confirmation of services unless otherwise agreed in writing.

  • We accept major credit cards and other approved payment methods.

  • Quotes are valid for 30 days unless otherwise stated.

3. Cancellations & Rescheduling

  • Cancellations made at least 72 hours before the scheduled event will not incur a fee.

  • Cancellations made within 72 hours may be subject to a 50% cancellation charge.

  • Same-day cancellations or no-shows are billed at the full rate.

  • We understand that unforeseen situations arise; please contact us as soon as possible for rescheduling.

4. Client Responsibilities

Clients are responsible for:

  • Providing a safe, clean, and accessible workspace for our wellness professionals.

  • Ensuring participants are medically cleared to receive services such as massage, fitness, or physical activity.

  • Informing us in advance of any allergies, health concerns, or venue limitations.

Massage Elite Wellness and its staff are not liable for any injury, loss, or damage arising from the client’s failure to disclose relevant information or provide appropriate space and conditions.

5. Health & Safety Policy

Our wellness professionals are licensed, insured, and adhere to high health and safety standards.

  • Equipment and materials are sanitized before and after each session.

  • Any participant exhibiting illness symptoms may be refused service for safety reasons.

  • We follow local and federal public health guidelines.

6. Virtual Sessions

For virtual wellness services, participants are responsible for ensuring stable internet connection, appropriate space, and safe movement conditions. We are not responsible for interruptions or injuries resulting from the participant’s environment.

7. Intellectual Property

All website content, materials, and resources—including text, images, videos, and class content—are owned by Massage Elite Wellness or its licensors. You may not reproduce, distribute, or modify any materials without written consent.

8. Limitation of Liability

Massage Elite Wellness is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability for any claim related to our services shall not exceed the total fees paid for the specific service.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our services or policies. Updates take effect immediately upon posting, with the revised “Effective Date” noted above.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Virginia, without regard to conflict of law principles.

12. Contact Information

For questions or concerns about these Terms & Conditions, please contact us:

Massage Elite Wellness

📧 Email: Support@massageeliteinfo@gmail.com
📞 Phone:  703-687-5304
🌐 Website:  www.massageelitewellness.com

WHAT SERVICES DO WE OFFER?

Contact us to learn how Massage Elite Wellness can bring any of the following services to your company or event.