YOUR QUESTIONS ARE OUR PRIORITY

How much space is required for chair massage?

Chair massage is highly versatile — only about a 3-foot radius is needed. An empty office corner, conference room, or staff lounge works well.

We encourage planning ahead, as our therapists often book multiple events in a day. However, if the need arises, just call us and we’ll see if we can extend the session day-of.

Back-to-back sessions allow 2–3 minutes for therapist cleanup and chair reset. If you prefer built-in buffer time between sessions, we can adjust your quote accordingly.

Our quotes include setup, teardown, and necessary supplies. Additional costs may include travel (if outside our service areas), tolls, parking (if not validated), or public transport reimbursements. There is no tax applied to our wellness services.

No. We do not include gratuity in our quotes — tipping is wholly optional. A typical range is 15–25% of the service cost.

Therapists typically arrive about 15 minutes prior to the start time to set up. If your venue has strict check-in or security procedures, let us know in advance so we can account for extra time.

Cancellations made 72 hours or more before the scheduled event receive a full refund (100%).
Cancellations less than 72 hours but more than 48 hours in advance are eligible for a 50% refund.
Cancellations less than 48 hours prior are not eligible for a refund; you are responsible for the full cost.

Yes! For recurring clients, we offer access to an online scheduling portal. For one-time events, we can provide a shared signup sheet (e.g. via Google Docs or SignUp Genius) — though many clients still opt for in-person signups.

Our busiest seasons are Spring and Fall. We typically schedule 2–3 weeks in advance, but we will do our best to accommodate same-week or last-minute requests when possible.

WHAT SERVICES DO WE OFFER?

Contact us to learn how Massage Elite Wellness can bring any of the following services to your company or event.